Monday, 17 June 2013

5 Tips to Maximise Health Screening Programme Uptake




Health and wellness screening is an incredible way to empower employees to avoid serious illness.

To ensure uptake is maximised, here are 5 simple tips:

1. Promote Online
Circulate details of screening programmes internally. Email is a simple and trusted form of internal communication for HR to clearly explain the advantages of health screening and why it is being offered as an employee benefit.

Email is also an effective method of reminding employees of their appointment time and specific requirements such as fasting prior to blood tests. Making the process as smooth and easy as possible for the employee increases satisfaction and engagement.

2. Promote Offline
Health screening is an opportunity to build a strong relationship offline and to build recognition of your company. Hosting lunchtime information sessions and simple pop-up banners and posters can help create awareness to drive engagement. Empower local points of contact to become ambassadors for the event by providing them with the tools and support they require.

3. Ensure Consistency
Health screening has multiple steps. Initial emails, booking, promotion, screening and reporting all offer the opportunity to build a relationship with the employee through consistent messaging and branding. This is a simple concept but with the frequency of touch points in screening it is essential to maintain the trust and confidence of the employee.

If you’re sending great emails with your branding then make sure you back it up friendly medical staff and high quality engaging reports that explain results in plain english and graphically.
The most personable aspect of health screening is generally the appointment. By creating a high level of awareness a friendly nurse can engage with informed employees and really drive employee satisfaction.

4. Data Protection
Health screening is a great way to show employees that they are valued yet many may be hesitant to participate if they think their employer or insurer will have access to the data. This is a very valid concern. Be clear and transparent and explain how personal details will be kept in total confidence. Share your privacy statement and make it clear that no personal identifiable details will be shared with the employer or that any group data could invariablly identify them. The heart of data protection is being transparent.

5. Ask for Feedback

Any company that engages with health and wellness screening values their staff. Always ask and encourage feedback as each individual has a different perspective that can help you to continually improve and refine your health screening.

Doctor Time Spent Analysing Results and Creating Personalised Reports can be Reduced to 2 Minutes

Friday, 31 May 2013

The Patient Portal – A new Paradigm in Patient Empowerment


The movement towards empowering patients with access to their own medical data in a format they can understand and engage with has gained considerable momentum in the past few months. The scope can extend beyond health and wellness programmes to a person’s entire medical record history.

The Statewide Health Information Network of New York (SHIN-NY) is one of the most advanced health information networks in operation today. A series of regional hubs create a secure network that spans the entire state. The system works effectively for physicians. This power of this state of the art infrastructure has however, been untapped by the patients themselves.

To ensure that patients are empowered the New York State Department of Health, New York e-Health Collaborative and Recovery.gov recently ran a competition where New Yorkers could vote on what they wanted their patient portal to look like.

What is most significant is that this is an example of the medical profession reaching out and asking consumers what they want. What is clear from the results is that patients have placed the highest value on what appears to be the simplest, clearest, most colourful and engaging interface.

For Simple, Human Health Reporting - Book Your Full Health Portal Preview

Once the portal is in place patients will be able to access their results from any mobile device and share this information with medical professionals regardless of their location when the need arises.


The proposed system has been enthusiastically received by both medical professionals and patients and is surely one of the most ground breaking initiatives in patient empowerment today. 

Friday, 24 May 2013

How to Clearly Communicate Medical Test Results




"The typical blood test report is an exercise in obfuscation, a document that needs to be translated by a lab technician or physician, and that’s if you somehow manage to see a copy of your results."


If an individual understands their health they can feel empowered to make changes to avoid serious illness.

In 2010 Wired Magazine collaborated with Physicians at Dartmouth Medical School Institute for Health Policy and Clinical Practice to explore how patient results could be communicated more clearly with patients.  They reviewed a typical lab results printout and found that the content was of little to no value to the patient.

The conclusion drawn was that lab results should be made to be colourful, clear, simple, easy and relevant. A subsequent design exercise showed how this could translate graphically. The result is instantly more engaging and caters to all levels of health literacy. A heart disease and PSA test also had the same makeover.


Applying this concept to health checks is a logical step. Health Checks are the most comprehensive review of health and as a result they produce a lot of medical test results and figures. If a patient does not feel that they have been given a thorough understanding of their health after a health check then a huge opportunity to avoid serious illness can be missed.

Combining medical test data, personal lifestyle and medical history information and presenting it in a colourful, clear, simple, easy and relevant report with personalised recommendations is a great way to ensure patients are happy with their results. 


Friday, 17 May 2013

Understanding our medical test results – a simple, people friendly idea.


Understanding our medical test results – a simple, people friendly idea.

Today’s consumers demand transparency from every service they purchase yet healthcare has been slow to adapt to this demand. In a recent interview with national broadcaster Newstalk, Full Health CEO Paul Mc Carthy spoke to George Hook who referred to healthcare as “the last vestige of secrecy”.

The issue of clearly communicating medical test results stems in part from the heavily numerical data produced by labs. Consumers simply cannot be expected to understand what these results mean, much less use the results to make lifestyle changes to improve health. Doctors have traditionally had the mundane task of deciphering this information manually and relaying the results to the health consumer.

The concept of engaging healthcare consumers with information that caters to all levels of health literacy is not new. At TED MED in 2010 Thomas Goetz promoted the idea that “the crux of this is giving people information in a form that doesn’t just educate and inform them but actually leads them to make better decisions.” Mr. Goetz proposed simple graphical health reports that engaged and informed as an obvious first step.



Converting complex test data into people friendly reports empowers health consumers to take steps to avoid serious illness. Undiagnosed underlying threats can go unnoticed and untreated unless identified and clearly explained at an early stage. This can lead to acute conditions such as stroke and heart attacks 80% of which are entirely preventable.

To Feel Empowered by health screening - book a Full Health demo.

Health and wellness screening is a logical first step for many people who wish to take a proactive preventative approach. It is a point at which if empowered with simple, informative people friendly information and recommendations they can start to make the changes to live a longer and healthier life.

To address this issue the central focus at Full Health is converting complex medical test data into people friendly reports that educate and empower today’s health consumers.